Privacy Policy
Last Updated: January 01, 2025
AgentAdd LLC (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you, including your rights under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and California Privacy Rights Act (CPRA).
By using our website (https://www.ezyteams.net) or services (the “Service”), you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Capitalized words have meanings defined below. These definitions apply whether the terms appear in singular or plural.
Definitions
- Account – A unique account created for You to access our Service.
- Affiliate – Any entity that controls, is controlled by, or is under common control with us.
- Company – AgentAdd LLC, 2603 Camino Ramon, San Ramon, CA 94583.
- Cookies – Small data files stored on your device used to track and personalize experience.
- Country – Refers to California, United States.
- Device – Any device that can access the Service (e.g., smartphone, laptop, tablet).
- Personal Data – Information relating to an identified or identifiable individual.
- Service – The website and associated features at https://www.ezyteams.net/.
- Service Provider – A third-party that processes data on our behalf.
- Usage Data – Data automatically collected through the use of the Service.
- You – The individual or entity accessing or using our Service.
2. Types of Data Collected
Personal Data
We collect the following personal information:
- Name
- Email address
- Phone number
- Company name
- Billing and mailing address
- IP address
- Usage data and analytics
Usage Data
Includes:
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Device type and identifiers
- Diagnostic data
Tracking Technologies
We use:
- Cookies (Session and Persistent)
- Web Beacons
- Pixel tags and scripts
You can manage your cookie preferences through your browser settings. Learn more in our Cookies Policy.
3. How We Use Your Information
We may use your data to:
- Provide and maintain our Service
- Manage your account and user preferences
- Respond to inquiries and support requests
- Send updates, marketing, and service information
- Improve our website and services
- Conduct analytics and reporting
- Comply with legal requirements
- Prevent fraud and enhance security
- Process transactions
4. Sharing Your Information
We may share your data with:
- Service Providers (e.g., hosting, payment processors)
- Affiliates under confidentiality terms
- Business Partners for co-branded services or promotions
- Third-party analytics tools
- Authorities when required by law
- Successors in corporate transactions (e.g., mergers, acquisitions)
- Others, with your explicit consent
5. Your Rights
Under GDPR (EU/EEA Residents)
You have the right to:
- Access, correct, or delete your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with your data protection authority
Under CCPA & CPRA (California Residents)
You have the right to:
- Know what categories of data we collect
- Request disclosure of personal data collected
- Request deletion of your data
- Opt out of the “sale” or “sharing” of personal information
- Limit use of sensitive personal information
- Not be discriminated against for exercising your rights
We honor Global Privacy Control (GPC) signals for CCPA opt-out requests.
To exercise your rights, email us at: info@ezyteams.net
6. Data Retention
We retain your Personal Data only as long as necessary to:
- Fulfill the purpose it was collected for
- Comply with legal obligations
- Enforce legal agreements
- Improve Service security and functionality
Usage Data is typically retained for shorter durations unless otherwise legally required.
7. International Transfers
Your information may be processed and stored outside your jurisdiction. We ensure appropriate safeguards for international transfers, including Standard Contractual Clauses where applicable.
8. Security of Your Data
We implement industry-standard security measures, including encryption, firewalls, and secure servers. However, no system is 100% secure, and we cannot guarantee absolute protection.
9. Your Data Deletion Rights
You may:
- Delete your account and associated data
- Request we delete your Personal Data
- Update your preferences from your account dashboard
- Contact us for access or correction
We may retain necessary data to comply with legal obligations or legitimate interests.
10. Children’s Privacy
Our services are not intended for anyone under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.
11. Links to Other Websites
Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or in-app notifications. Your continued use of the Service constitutes acceptance of the revised terms.
13. Contact Us
For any questions or concerns about this Privacy Policy, you can contact us:
- By email: info@ezyteams.net
- Via our website: https://www.ezyteams.net/book-a-call/
- By phone: +1 (925) 658-3496
By mail: AgentAdd LLC, 2603 Camino Ramon, San Ramon, CA 94583, USA