Frequently Asked Questions
What are Remote Staffing Solutions?
Remote staffing solutions involve hiring talented individuals to work from remote locations. These remote staff members function much like traditional employees but do their work remotely, outside of the company’s physical office space.
How does billing work?
At ezyteams, we offer transparent billing with flat prices and no hidden costs. You pay an hourly rate for your full-time or part-time remote worker, with no signup fees involved. Additionally, you benefit from a 40-hour free trial before billing officially begins. Your first invoice is due after the completion of this trial period.
What happens after I sign up?
After signing up, you share details about yourself, your business, and the support you need. Then, we arrange interviews with our pre-vetted remote talent. These remote employees, managed by us and working in our office for you, come with all employee benefits handled by us. This means you only have to pay a fixed hourly rate, simplifying your financial management. We’ll also assist you in getting started with delegating tasks smoothly.
What hours does my remote assistant work?
Your remote employee works Monday through Friday, for 8 hours each day, in any time zone you prefer.
Can I replace my remote staff member?
You can replace your remote staff member anytime, and we can provide you with another remote talent to continue without any delay.
How do I cancel my remote staffing service?
You can cancel anytime by sending us an email or giving us a call.
How can I securely provide all of my login information and other sensitive details?
Keeping your information safe is a top priority for us. We use strong security measures and follow the best practices in the industry to make sure everything stays secure, enabling you to share your login details and sensitive data with your remote employees. Also, your remote team, managed by us from our office, gets training on how to handle your data safely.
Will my assistant have experience using my tools and software?
Yes. If your remote employee isn’t familiar with your tools and software, our training team will help them get up to speed. This means you won’t have to spend much time training your remote employee.
What qualifications do your remote talents have?
Our remote talent usually has at least a bachelor’s degree and goes through thorough training before working with clients. They also have experience in your field, ensuring they’re well-prepared for the job. We provide ongoing training on best business practices and data privacy to ensure they’re well-prepared for the job.
What tasks can I outsource?
You can outsource a variety of tasks to our remote talent. From front-end to back-office responsibilities, they’re equipped to handle anything you need, especially delegate those repetitive tasks or ones you dislike.
How do I work with my remote employee?
Your remote employee will adapt to any platform or software you use for work or communication, whether it’s email, video calls, WhatsApp, or any other platform you prefer.
Anything else on your mind?
Schedule a free consultation and ask any questions you have about our remote staffing solutions. We’re here to provide all the information you need.
